Online Shop provider is:

CASO Design
Raiffeisenstrasse 9
D-59757 Arnsberg

Tel.: +49 (0)2932 54766 - 0
Fax: +49 (0)2932 54766 - 77

represented by Bernd Braukmann, Peter Braukmann

Court of registration: Arnsberg, HRB 1942
VAT identification number: DE 813139457
WEEE-Reg.-Nr. DE 23388595
Information duties according to § 18 Section 2 Electrical and Electronic Equipment Act:

Online Complaints Procedure

The European Commission provides a platform for online dispute resolution (ODR). This is available at We are neither under an obligation nor prepared to participate in a dispute resolution procedure that has been referred to a consumers’ conciliation board. If you have any questions, claims or complaints, our customer services team is happy to help. You can call them on +49 (0) 40 22 63 07 067 from Mondays to Thursdays between 8am and 6pm, on Fridays between 8am and 5pm, and on Saturdays between 10am and 2pm, or email them at