If you would like to return your goods, first cancel your order within 14 days. As soon as we have received your cancellation, you will receive a confirmation email and a return label by email. Please pack the goods carefully and completely. Please print out the return label sent to you, stick it on your package and take it to the nearest post office.
In the case of forwarded goods, a return will also be made by forwarding agent. Please pack the unit carefully and completely on a one-way pallet. We will arrange collection and agree a collection date with you.